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Congratulations! You've found the best source for IT services and support since 1980. Don't just take our word for it, see what our satisfied clients say. With over 35 years experience servicing northwest Ohio and southeast Michigan, we know IT, and you know you can trust us. For all your Windows PC needs navigate this site, or better yet call us now, (419) 885-0082 (always a live person to talk to here). If you are looking for Abacus II, you've found us - that's our former name - and we provide IT services for the PC world and VoIP phone systems for every size business.
“As you pointed out to me the other day, it has been five years since ARCA hired the JCI Group to manage all of our IT needs. If you’ll recall, we weren’t very happy with the IT company that we had been using at that point and felt we needed a company that was more responsive and more hands-on. So you recently asked me if ARCA and I are happy with your company and still happy we made the switch to you? I don’t need to hesitate or think twice when I assure you that we are very pleased with both the JCI Group and our decision to hire you. So here are the things we like about your services and personnel: 1. Very professional, but friendly 2. Quick response if we have an emergency 3. More than one engineer to cover us 4. The 24 hour support on race days 5. Your ability to work out solutions to our new or changing needs 6. Your consulting, and that you don’t charge extra for it 7. The monthly visits (or more if needed) seem to make you more aware of our needs 8. While we always want to save money, the monthly cost is a good value 9. The convenience of one source for new equipment with no finger pointing Gary, there are probably many more reasons to point out if I spent more time at it, but I mainly wanted to drop you a note and say “thank you” , to let you know how much I’ve appreciated your partnership.”
JCI [Group] is definitely the best!!
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Proactive threat detection- Insight and SONAR 3 detects new and rapidly mutating malware stopping malicious behavior,
including new and previously unknown threats.
Virus and spyware protection- Protects against viruses, worms, Trojans, spyware, bots, zero-day threats and rootkits.
Network threat protection - Rules-based firewall engine and Generic Exploit Blocking (GE) shields systems from malicious
threats before they appear.
Single agent for multiple technologies- Consolidates antivirus, antispyware, desktop firewall, intrusion prevention, device
and application control and network access control into a single agent.
Intelligent management - Centralized management and process automation helps increase threat visibility and accelerates
IT-Sentinel: Managed Care
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IT-Sentinel: Server Care
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IT-Sentinel: Remote Backup
Restore your systems and be back in business fast, no matter what happens. Learn more about disaster recovery